User acceptance testing (UAT) helps determine if software works as described in the requirements, and if users can complete their tasks according to the workflow defined at the beginning of the project. However, while UAT focuses on the functionality of the software, user testing focuses on the experience the user had while completing their task. Continue reading…
Improving a user interface to protect patient privacy

In a health application I am working on, each application’s user has assigned roles. Continue reading…
Product support team as a resource

I am currently working on improving the user experience of a healthcare application Continue reading…
iOS7 Phone Application Review

I recently updated my iPhone to Apple’s newest operating system, iOS7. This update brought significant changes to the iPhone Continue reading…
Help your users help you!

In recent years there has been an increase in the use of online petition tools for environmental and social issues. A few weeks ago, I received an email urging me to submit a comment to my representative using one of these tools. Continue reading…
Why user testing matters

User experience theory applies to just about everything in our daily life, even something as simple as a Brita water pitcher Continue reading…
Responsive Redesign

In today’s world, websites need to be viewable on all devices. I recently redesigned my own website (this one!) Continue reading…
Improving Form Interaction –Tip to Eliminate User Frustration

I recently worked on integrating the “help” function into online forms for a website. As I was doing this, I realized that, in some instances, small changes to the form structure could eliminate the need for “help” text in certain fields, thus decreasing user frustration and increasing submission rates. Continue reading…
Free Download – iPhone Camera Icon

Layered PSD file. You can use this icon freely for commercial and personal projects. Please link to this release post if you want to spread the word. Continue reading…
Free Download – Staple’s Easy Button

Layered PSD file. You can use this icon freely for commercial and personal projects. Please link to this release post if you want to spread the word. Continue reading…